Contact Us

We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance.

We are available by email (Monday-Friday, 9am – 6pm PT), we will get back to you as soon as possible. We're a nimble and growing team and cannot offer phone support at this time so that we can service all of our Customers throughout the United States.

Our designated method of Customer Service is email (hello@saddleshoppe.com) or through the nifty form below. Should you contact our team outside of the designated method of contact we may miss your note! We do our best to check Social Media channels; however, please note, our Social Media team are not members of our Customer Service team – but they will do their very best to help connect you with the right person on our team.

*Please note: We close our offices for National US Holidays so that our team can enjoy time with their loved ones. National holidays are not considered business days please add two extra days to shipping time. Please keep this in mind when choosing your shipping method.